How to use our Services

Using our services is easy. Read all the pages under the info tab to familiarise yourself with our operation. After you've done that you can simply navigate your way through the 8mm and 16mm tabs to purchase film, processing and scanning individually or as bundles. If you have any trouble just drop us an email at info@gaugefilm.co.uk and we can lend a hand. After you've found the product you require add it to the basket and checkout. After payment has cleared you'll receive an order number via email. Simply pop this order number on some paper with your name, address and film and post it to us. We'll process your order as soon as humanly possible and return it after the work is completed.  

Send your film to:

​Gauge Film Ltd
c/o The Post Office
110 Hurst Road
Bilston
WV14 9EU
United Kingdom

Turnaround

We have a rolling 3 week turnaround and set a deadline every Tuesday at 1pm for processing/scanning. Make sure your film arrives before the deadline or you might have to wait 4 weeks. If you're posting film to us the day before make sure you send it via Special Delivery by 1pm. Film will be developed/scanned within the three week window and posted back to you. Please also wait a few extra days so that the return post can reach you as well.

Next Deadline: Tuesday at 1pm

Delivery Notifications

We DO NOT send you a message to confirm your parcel has arrived at the lab and we DO NOT track orders internally in an attempt to keep admin costs down to a minimum. This allows us to run a very affordable service. If you want to make sure your film arrives safely or check its status please use tracking or signed for delivery. By using a tracked/signed service you can check it arrived safely and use the date of arrival to confirm which batch your order is in and when you can expect it back. Please don't chase your film if it falls within our schedule as unnecessary correspondence can slow our small team down dramatically. By doing this you help us keep our processing and scanning affordable and speedy by cutting down admin cost and time.